Send and receive text messages to manage your library account and link multiple cards to a single phone number! All courtesy of Shoutbomb SMS (standard message rates apply).
To register for text messaging:
- Open a blank text message on your phone and enter the number 833-403-0519 in the "To:" field
- In the message field, send this text: SIGNUP+librarycardnumber+PIN (the plus signs must be included with no spaces)
(Sample: SIGNUP+21999001234567+1234)
You will receive three welcome messages introducing you to the service
- If you forgot your PIN you can request a new one by clicking here.
Please note:
- When you text the library it can take 30-60 seconds to receive a response
- We recommend naming our 833 number on your phone as "Pleasanton Library SMS"
Below is a list of keywords you can text to the Library. For more detailed instructions of any keyword, text HELP, space, then the keyword.
- ADDCARD+librarycardnumber+PIN = Register another card to receive notifications
- ANNOUNCEMENTS = Start/stop events and closures notifications
- CXH = Cancels selected holds
- DROPCARD+librarycardnumber = Remove a card from receiving notifications
- FEES = Start/stop fees notifications
- HELP = Describes each keyword and its function
- HL = Display a list of items ready for pickup
- HOLDS = Start/stop holds notifications
- IOWEU = Display fines
- MYBOOKS = Display your checkouts, holds, and fees
- MYCARDS = Display card(s) linked to your phone
- NF = Stop fee notifications
- NOTICES = Display status of all notifications
- OA = Attempts to renew any eligible overdue items
- OI = Displays a list of overdue items that are ineligible for renewal
- OL = Displays a list of all overdue items
- OVERDUE = Start/stop overdue notifications
- OW = Display a list of reasons why an overdue item is ineligible for renewal
- QUIT+librarycardnumber+PIN = Cancel receiving all notifications
- RA = Renew all eligible items
- RENEW = Start/stop renewal notifications
- RESEND = Resends previous message
- RI = Display a list of items ineligible for renewal
- RL = Display a list of all items eligible for renewal
- RW = Display a list of reasons why an item was ineligible for renewal
- STOP = Deletes your phone number from the SMS system
- SWITCHPHONE = Change the phone number receiving notifications
- YF = Start fee notifications
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