Text Messaging Account Notifications

Send and receive text messages to manage your library account and link multiple cards to a single phone number!  All courtesy of Shoutbomb SMS (standard message rates apply).

To register for text messaging:

1. Open a blank text message on your phone and enter the number 833-403-0519 in the "To:" field
2. In the message field, send this text: SIGNUP+librarycardnumber+PIN (the plus signs must be included with no spaces)

(Sample: SIGNUP+21999001234567+1234)

You will receive three welcome messages introducing you to the service

• If you forgot your PIN you can request a new one by clicking here.

Please note:

• When you text the library it can take 30-60 seconds to receive a response
• We recommend naming our 833 number on your phone as "Pleasanton Library SMS" 

Below is a list of keywords you can text to the Library.  For more detailed instructions of any keyword, text HELP, space, then the keyword.

• ADDCARD+librarycardnumber+PIN = Register another card to receive notifications
• ANNOUNCEMENTS = Start/stop events and closures notifications
• CXH = Cancels selected holds
• DROPCARD+librarycardnumber = Remove a card from receiving notifications
• FEES = Start/stop fees notifications
• HELP = Describes each keyword and its function
• HL = Display a list of items ready for pickup
• HOLDS = Start/stop holds notifications
• IOWEU = Display fines
• MYBOOKS = Display your checkouts, holds, and fees
• MYCARDS = Display card(s) linked to your phone
• NF = Stop fee notifications 
• NOTICES = Display status of all notifications 
• OA = Attempts to renew any eligible overdue items
• OI = Displays a list of overdue items that are ineligible for renewal
• OL = Displays a list of all overdue items
• OVERDUE = Start/stop overdue notifications
• OW = Display a list of reasons why an overdue item is ineligible for renewal
• QUIT+librarycardnumber+PIN = Cancel receiving all notifications
• RA = Renew all eligible items
• RENEW = Start/stop renewal notifications
• RESEND = Resends previous message
• RI = Display a list of items ineligible for renewal
• RL = Display a list of all items eligible for renewal
• RW = Display a list of reasons why an item was ineligible for renewal
• STOP = Deletes your phone number from the SMS system
• SWITCHPHONE = Change the phone number receiving notifications
• YF = Start fee notifications