Systems Upgrade - Click "Follow" for Updates

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This summer, the Pleasanton Library will be upgrading to new computer systems to better serve our community. Enhancements include:

• Linked accounts will allow families and individuals to connect their accounts to better manage their library materials
• Patrons will be able to change their communication preferences to be contacted via emails, text messages, or automated calls
• More user-friendly staff portal will improve efficiency and accuracy

Important Dates for Service Limitations: MONDAY, JUNE 20 to WEDNESDAY, JULY 20

PLEASE RETURN ANY CHECKED-OUT ITEMS AFTER THIS TIME PERIOD

During this time period:

• Library hours will remain the same
• Items can still be checked out from the library
• Applications for library cards will be accepted
• Fees cannot be paid 
• Online accounts will not be accessible
• Online item status will not be available
• Holds cannot be placed
• Holds will not become available for pickup. Your place in line will remain the same.
• If you have activated borrowing history in your online account, we recommend backing up this data by logging in, selecting "Borrowing History" under "My Borrowing", and copying this data for your own records.
• Some digital services (ebooks, databases, streaming, etc.) may also be limited
  • Resources that will be limited or offline from June 20 to July 20 include:
    • LINK+ borrowing will be unavailable
    • ABC Mouse access may require a guest pass, provided by librarians during open hours
    • Libby/Overdrive limitations: Sign-in may be prevented during system downtime dates above. To keep access to your Libby/Overdrive account during our system downtime, please sign in ahead of the system downtime and do not sign out during the system downtime. Any ebooks and e-audiobooks checked out before June 20 will still be able to be read during this downtime if you follow the steps above. Ebooks and e-audiobooks cannot be checked out during the system downtime. It is also recommended that you suspend any Libby holds placed on ebooks or e-audiobooks to a date beyond July 20th to avoid missing out on their availability during system downtime. To suspend Libby holds, select "Your Shelf" (the bookstack at the bottom of the app), select "Manage Hold" beside the hold(s) you'd like to suspend, then suspend hold, drag the slider to the right for as many days as needed to exceed July 20, and then select the red "Update Hold" button at the bottom of the screen. After July 20, you can cancel these suspensions to reactivate your holds.